Frequently Asked Questions (FAQs)

1. How do I place an order?

  • To place an order, simply browse our website, select the desired items, choose your size, and click "Add to Cart." Follow the checkout process to provide shipping information and payment details.

2. What payment methods do you accept?

  • We accept major credit/debit cards, including Visa, MasterCard, American Express, and Discover. We also offer secure payment options like PayPal.

3. Can I modify or cancel my order after it's placed?

  • Unfortunately, we cannot modify or cancel orders once they have been placed. Please double-check your order before completing the checkout process.

4. How can I track my order?

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number. Use this tracking number on our website or the carrier's portal to monitor the status of your delivery.

5. What is your return policy?

  • Please refer to our Refund Policy at https://memotees.com/policies/refund-policy for detailed information on our return process, including eligibility, time frames, and instructions on how to initiate a return.

6. Do you ship internationally?

  • Yes, we offer international shipping to select countries. Shipping rates and delivery times vary. Customers are responsible for any customs and import duties that may apply in their country.

7. How do I determine my size?

  • Consult our size guide in the various product description sections for detailed information on sizing for each product category. If you have specific questions, feel free to reach out to our customer support team for assistance.

8. What if an item is out of stock?

  • If an item is out of stock, you can sign up for notifications to be alerted when it becomes available again. Alternatively, explore similar products that may meet your preferences.

9. How can I contact customer support?

  • For any inquiries or assistance, please contact our customer support team at [Your Email Address] or [Your Phone Number]. We're here to help!

10. How do I care for my clothing items?

  • Refer to the care instructions on the product page or the care label attached to the garment. Follow these guidelines to ensure the longevity and quality of your clothing items.

11. How do I subscribe to your newsletter?

  • You can subscribe to our newsletter by entering your email address in the subscription box located at the bottom of our website. Stay updated on new arrivals, promotions, and exclusive offers!