Shipping policy

Shipping Policy

1. Processing Time: Orders are processed and shipped within 2 to 5 business days of the order date. Please allow additional time for order processing during peak seasons or promotional events.

2. Shipping Rates: Shipping rates are calculated based on the weight of the items and the destination. You can view the shipping cost for your order at checkout before completing the purchase.

3. Shipping Methods: We offer standard and expedited shipping options. The estimated delivery time and cost will be displayed at checkout. Please note that delivery times are estimates and not guaranteed.

4. Order Tracking: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can track your order by entering the provided tracking number on our website or the carrier's tracking portal.

5. International Shipping: We currently offer international shipping to select countries. International shipping rates and delivery times vary. Customers are responsible for any customs and import duties that may apply in their country.

6. Delayed or Lost Shipments: We are not responsible for delays in shipping or lost shipments caused by unforeseen circumstances, such as weather conditions, natural disasters, or carrier delays. However, we will work closely with the carrier to resolve any shipping issues.

7. Address Accuracy: Customers are responsible for providing accurate shipping information. Please double-check your shipping address during checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

8. Shipping Restrictions: Certain products may have shipping restrictions based on local laws and regulations. Customers are responsible for complying with their country's import restrictions.

9. Returns Due to Non-Delivery: If an order is returned to us due to non-delivery (e.g., incorrect address provided by the customer), the customer will be responsible for the cost of re-shipping the order.

10. Contact Us: If you have any questions about our shipping policy, please contact our customer service team at support@memotees.com.

Note: This shipping policy is subject to change without notice. Please review the policy regularly for any updates.